Secret Squirrel FAQs

Most orders ship the following business day. Orders that include a battery will be shipped by UPS ground. For larger orders, you will receive a tracking number once your order ships. For smaller orders (such as stickers), you will receive a notification when your order ships.

These kits were designed to add as little weight as possible. An installed kit with a battery in a LiPo bag weighs about two and a half pounds (just over one kg). The weights break down to:

• Light strips: 4.5m light strip/1 lb. 3 oz.;    4.0m light strip/1 lb. 1 oz.;    2.5m light strip/13 oz.
• Battery and LiPo bag: 1 lb.
• Control handle, lighting control unit, zip ties: 8 oz.

We currently only ship to the contiguous 48 United States. If you're outside of that area, contact us and we'll see if we can ship to your area, but for the most part we aren't able to offer international shipping at this time.

Send me an e-mail detailing what you're looking for at  kyle.secretsquirrel@gmail.com . We can't always do custom options, but if we can make it work we will!

• This video by Dr. Zzz is a wealth of great information. In that video, information on LED palettes starts at 5:33, and mobile settings starts at 6:48.
• A list of effects and palettes can be found here.
•  Visit the WLED Wiki at https://github.com/Aircoookie/WLED/wiki 

You're in luck! Order more than one sticker and receive $3 off a second sticker. Use code squirrelstick2.

RC Battery is an excellent resource on battery safety guidelines. Check out their page here: https://rcbattery.com/battery-safety-guidelines

A low battery will cause the lights to appear abnormal or in different colors than expected. If you see this, unplug the battery as soon as you can safely do so and re-charge it.

The Lighting Control Unit (the black rectangular box with the squirrel logo on it) has been potted before sealing so everything inside is secure. Note: The lid is permanently secured, do not attempt to remove it.

 You can't go wrong with either option, but each has some pros and cons. Measure your hoop carefully to see how each length will fit. You can either measure all around the outer edge of the hoop to get the circumference, or measure the outer diameter from one edge to the opposite edge, and use an online circumference calculator to determine the full circumference. 

Examples:  A hoop with a diameter of 50.1" is a 4m circumference. A hoop with a diameter of 56.4" is a 4.5m circumference. In the left photo below, the hoop is slightly smaller so there is a 2" overlap at the bottom.

4 meter light strip pros:

• Uses less power as it's got 375 fewer LEDs
• Easier to route the cables onto most frames
• Light strip suffers less abuse as the base of the frame retains its factory stance and clearances in the case of a butt-landing or slide

4 meter light strip cons:

• Leaves a gap in light at the base of the hoop
• Your buddy might say theirs is "bigger" 

4.5 meter light strip pros:

• Lights the entirety of most hoops (slight gap on XL hoops) 
• You can tell your friends "yours is the biggest"

4.5 meter light strip cons:

• Uses more energy than the 4m lights
• Potentially more difficult to route the cables
• Possible overlap of the ends of the lights if your hoop is less than 4.5m
• Light strip is potentially exposed to damage if you suffer a butt-landing or slide

Below are a couple examples of how the different lengths fit on the outside dimension of a hoop.